(800) 822-4847

Our Core Services for Employees and Dependents

Toll-Free Number

  • Answered live 24/7/365
  • No automated answering services or machines utilized

EAP Benefits

  • Face-to-face counseling provided locally
  • Covers all dependents
  • Unlimited telephonic access and consultation 24/7
  • 30,000+ licensed counselors in network
  • Routine EAP counseling sessions made available locally within two working days of call. Emergencies seen immediately.

Program Implementation

  • Dedicated Account Manager
  • Unlimited Employee orientation sessions
  • Unlimited Supervisor trainings
  • Unlimited ongoing promotional materials — brochures, wallet cards, magnets, posters, payroll stuffers, quarterly newsletters

Financial Consultation

  • Unlimited access to certified financial counselors, each telephonic session lasting up to 45 minutes.
  • Typical matters include credit counseling, debt management, budgeting, tax planning, retirement and college planning.

Legal Services

  • Free face-to-face consultation with local network attorney or mediator for each new issue — unlimited number of issues/year.
  • 25% discount off usual rates for subsequent work with network attorney or mediator.
  • Free simple will preparation
  • Access to legal website offering forms, articles, FAQs, calculators

Wellness Seminars

  • Onsite and/or webinar-accessible Wellness Seminars provided by licensed counselors.

WorkLife Benefit

  • Web and Telephonic accessible research service offering free live webinars on timely topics, child and elder care searches and resources, school and college tools, adoption resources, pet care assistance, psychological health resources, self-assessment and wellness resources, and money and time-saving resources.

CISD Services

  • Unlimited onsite Critical Incident Stress Debriefing services at all locations.

Management Consultation Services

  • Administrative Referrals
  • Unlimited onsite or telephonic consultation with supervisors

Reports

  • Quarterly and Annual Utilization Reports provided
  • Annual QA Report provided